FedEx Shipping Delays

By Published On: December 15th, 20210 Comments

To our valued customers at The House, 

We understand that this is a stressful season in the midst of an already difficult year, and we hope you’re taking care. We are aware of orders being delayed due to volume and carrier availability. The holiday season often comes along with tight deadlines, but rest assured knowing that at The House, we are continuing to process and send out your orders as quickly and efficiently as possible! 

Unfortunately, due to the ongoing health emergency, heavy package volume, nationwide staffing shortages, and an increase in online shopping across the country, our shipping partners at FedEx are experiencing service delays that are affecting our shipments. We are unable to address any delays in shipment on our end. 

We sincerely apologize for the delay and recognize the inconvenience it may cause. For the most up to date information available, please refer to the tracking information provided in your shipping notice e-mail, as well as FedEx’s official website for general updates. 

Here at The House, we value our customers like family and want you to know that providing the ultimate in customer satisfaction is always our number one priority! Our customer service team continues to be there for you and is always happy to help, but please be advised that due to high call and message volume, wait times may vary. 

We thank you for your continued support, and we appreciate it more than ever at this time. We hope to see you outdoors soon!

Your friends at The House

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