Ordering & Tracking

  • Please review your online order before submitting. Once submitted, you will recieve an email confirmation with your order number, and a second email with tracking number once your order ships.
  • To place an order over the phone, please call 800-409-7669 and we will be happy to help you.
  • Click here for international ordering information

Payment

  • We accept Visa, MasterCard, American Express, and Discover cards, as well as PayPal, PayPal Credit, Amazon Pay, and Affirm. We accept one gift card per order (The House gift card or Visa gift card).
  • Payment is captured at the time your online order is placed. Orders placed over the phone are charged at the time of shipment.
  • If the shipping address is different from the billing address there could be a delay in your shipment due to credit card company verification procedures.

Buy Now, Pay Later

  • Affirm – Make easy monthly payments over 3, 6, or 12 months with no impact to your credit score. Down payment may be required. See product page for more details.
  • PayPal Pay in 4 – Make 4 interest-free payments every 2 weeks, with no impact to your credit score. Down payment due at time of order. See product page for more details.

Using a Coupon Code

  • Input your coupon code into the Gift card or discount code field during checkout and hit apply.
  • Mobile shopping: you must click Show order summary in order to access this field.
  • Coupon codes may have various brand and season restrictions.

Using a Gift Card

  • Input your gift card number into the Gift card or discount code field during checkout and hit apply.
  • Mobile shopping: you must click Show order summary in order to access this field.
  • The shopping cart will accept one gift card per order. You may call in to use more than one.

Buying an E-Gift Card

The House gift cards are sent via email to the address you provide during checkout. You can then print or forward this to the recipient of your choice. If you would like to order a physical gift card, contact us at 1-800-409-7669, or stop by The House shop in St. Paul, MN.

Sales Tax

The House collects sales tax as required per state and local laws. The amount of tax charged will depend on the items purchased and the destination of the shipment. Some items may be exempt from sales tax depending on your location.

Price Match Policy

Click here for our price match policy

Security

The-House.com provides a safe and convenient online shopping experience. That means we safeguard the integrity of our customers’ credit card information. In-transit web data is secured using 256 bit TLS encryption. What you see is a lock icon that appears at the beginning of your browser address bar. You can rest easy when doing business with The House.

Click here for our privacy policy

Customer Feedback

Click here to read what our customers have to say!