Frames

Non-returnable items include outboard motors, trolling motors, EPIRBs, boats, SPOT, life rafts, PLBs, Class B AIS, items with expiration dates, custom-made/cut or special-order items, rigging, generators, electronic charts, mattresses, flares, hazardous items, licenses and gift cards. If proven defective, product returns or exchanges must be handled directly with the manufacturer.

Items that can be returned within 30 days if unopened and unused are: electronics, skateboards, bikes, software, bedding, canoes, tents, drones and kayaks.

After 30 days, defective product returns or exchanges must be handled directly with the manufacturer.

Clearance and Outlet items are sold as is and cannot be returned at any time.

Once an item is installed, we cannot accept a return or exchange. If the product becomes defective, product returns or exchanges must be handled directly with the manufacturer.

Returns on items using a promotional discount - Any items returned as part of a promotional discount will be prorated and the value of the discount, free product, or gift card will be deducted from the reimbursement for items returned. Items received as part of a free gift promotion cannot be exchanged unless damaged or defective and for a direct replacement only. Gift cards cannot be exchanged for cash or applied to a previous purchase.

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