Warranty Information

Warranty Information

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Manufacturers understand that gear is going to take abuse when it is used. It should be built and designed correctly to withstand that abuse to serve its purpose.¬† Because of that, most manufacturers provide a warranty against defects and workmanship on their part.¬† Most products sold by The House are covered by the individual manufacturers…

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Hard and Soft Goods Warranty Guide

Sierra Designs Toaster Insltd Shell Jacket Espresso

Warranty can be a difficult thing to figure out. Here we will outline what the companies are watching for in regards to their precious hard goods. Hopefully it will help to clarify the whole process¬† and know for sure if you are covered. Hard Goods Whats covered: Defective seams and/or stitching (boot and liners). Sole…

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Is My Broken Snowboard Covered Under Warranty?

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The following information has been created to help you, our customer, by highlighting situations in which manufacturers will not honor the manufacturer warranty of a product (based on our experience). Please note that The House does not make the final decision in manufacturer warranty matters. It is the manufacturer’s decision whether a product meets the…

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