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For the safety of our customers and staff, we are currently operating our retail store with limited capacity. We will do our best to serve all customers in a timely fashion but please plan for the possibility of a short wait.
If you live in the Minneapolis / Saint Paul area we offer curbside pickup of your order, Simply select PICKUP at checkout.
Some exclusions apply, bikes with assembly are not available for curbside pickup
We are committed to protecting the health and safety of our customers, our employees, and the communities we operate & live in, and are following all CDC guidelines.
For the safety of our customers and staff, we are currently operating our retail store with limited capacity. We will do our best to serve all customers in a timely fashion but please plan for the possibility of a short wait.
For our customers living in the Twin Cities area we are offering free return shipping during this time. Please contact our customer service team by phone at 866-243-6932, through email at custserv@the-house.com or reach out though on-site live-chat for more information.
With the realities surrounding Covid-19 customers looking to find new ways to explore, bike, skate and get outside can still find our products on our ecommerce site, at www.thehouse.com. We will continue to deliver products unless certain situations arise . This is a fluid situation and we will be monitoring and adjusting our operations as needed.
Our administrative facilities will remain open during this time with reduced hours to best support our customers and staff. The health and well-being of our employees and customers is our top priority.
With the new challenges of social distancing it is more important than ever to keep in touch with friends and family, be kind to one another and embrace who we are as humans with the utmost of gratitude.
Sincerely, The House Crew
Due to Covid-19 many shipping carriers are experiencing delays in specific regions of the country.
Please expect 3-6 business days for most shipments and 7-10 days for bikes and oversized items.
Please allow 15-20 business days on select Framed custom built bikes.
The health and well-being of our employees and customers is our top priority. Due to the COVID-19 Pandemic we are fulfilling orders as efficiently as possible. Please expect 3-6 business days for most shipments. We apologize for any inconvenience.*
All eligible orders will be shipped with a 3-6 day delivery. Free Economy Ground shipping is only available in the contiguous lower 48 states (excluding AK, HI, international orders, PO boxes and APO addresses and excludes all oversized items such as Bikes, Wakesurfers, Surfboards, Paddleboards, Water Trampolines and Car Racks.) If billing and shipping address are different allow 1 additional day for delivery.
*Free Shipping excludes oversized items such as Bikes, Wakesurfers, Surfboards, Paddleboards, Water Trampolines and Car Racks.
Orders placed before 1 P.M. CST will ship the same day. Orders placed over the weekend or holiday will ship the next business day. If billing and shipping address are different allow 1 additional day for delivery. 2 day shipping is only available in the contiguous lower 48 states (excluding AK, HI, international orders, PO boxes and APO addresses and excludes all oversized items such as bikes, Wakesurfers, Surfboards, Paddleboards, Water Trampolines and Car Racks.)
If you selected 2-Day shipping (Ground or Air), you will receive your tracking number by 10pm (Central Time) the day after you placed your order. If you placed your order on Friday, Saturday, or Sunday, your tracking number will be available by 10pm Central Time on Monday.
Orders placed before 1 P.M. CST will ship the same day. Orders placed over the weekend or holiday will ship the next business day. If billing and shipping address are different allow 1 additional day for delivery. Next day shipping is only available in the contiguous lower 48 states (excluding AK, HI, international orders, PO boxes and APO addresses and excludes all oversized items such as bikes, Wakesurfers, Surfboards, Paddleboards, Water Trampolines and Car Racks.)
A number of items require special shipping and handling due to their larger size. Some examples are Bikes, Wakesurfers, Surfboards, Paddleboards, Water Trampolines and Car Racks.
If you need further assistance please contact our customer service department at 866-243-6932
Shipping rates are available in the shopping cart based on delivery location
Please See Our - International Shipping Rate Page
Contact our customer service department at 866-243-6932
1. You will receive an Order Confirmation / Email (within 15 min of submitting the order.
2. Economy orders typically ship within 2-6 business days. Expedited orders ship same day (placed before 1 P.M. CST) or the next business day
3. Shipping Confirmation Email with a tracking number once your order ships. Please Note: during busy season (Nov through Jan) economy orders can take longer to process.
Since the assembly is performed by hand and per order, it may take 6-8 business days for the assembly of your new bike to be completed and shipped.
Please allow 15-20 business days on select Framed custom built bikes.
Our $99 Bike Assembly is here to help you maximize your riding time. Just tighten the handlebars, install the front wheel,pedals and ride! This process is done with care, by our experienced professional technicians to ensure that your bike not only lasts, but most importantly is covered by any manufacturer's warranty.
Our certified team of technicians spend the time to fine tune the bike so you don't have to. During this process, our technicians will go through each of the bearing components, ensuring a solid, smooth ride from the first turn of the cranks. From there, the wheels are taken off individually for the truing process. Making sure your wheel is true is key to prolonging the life of your rims, and ultimately your whole bicycle. After this happens, the rear wheel is installed with care to make sure that the chain is tensioned properly and that the free wheel of the bike is in proper working order. The brakes are then adjusted and tested for reliable stopping power. During the assembly the bike goes through a thorough quality control check to ensure your bike is up to our high standards and yours.
For shipping, the handlebars and the front wheel are removed, hand packed, and padded with your bike's frame to ensure the safest possible transport. Since the assembly is performed by hand and per order, it may take 6-8 business days for the assembly of your new bike to be completed and shipped. *Any accessory order with the bicycle such as pedals, computers, fenders or racks will not be installed prior to shipping. Accessories can get damaged in shipping and will need to be installed by the customer when the package has been delivered to its final shipping destination.
We'll match all competitors pricing!
At The House, we offer the best price matching guarantee on all products. If you find an advertised price lower than ours from a legitimate Internet dealer and meet the eligibility requirements, we will match that price.
The product we are price matching needs to be identical to the product we have in stock. That means the product must be identical size, model year, color, etc.
The price we are matching must include all costs the competitor would charge you for the item including tax and shipping where applicable.
The product we are matching must be in stock and currently available for purchase.
The product must be offered for sale for a continuous 24 hour period.
Price matching does not apply to eBay or other auction sites.
Purchase must have been made within 2 weeks of the price change.
Price comparisons include the product price plus shipping & handling charges when calculating the competitor's total price in comparison to thehouse.com's product price.
Price matching does not apply when you use coupons, rebates, promotional offers, or product bundle pricing on the order.
Price matching is limited to one item of the same product, shipped to the same address.
Price matching is always subject to the discretion of thehouse.com
You might be wondering, what size snowboard should I get? To ensure our products are the right fit and size for you, check out our Snowboard Sizing Chart and Buyers Guide.
Most snowboards can be ridden in any type of terrain. However, there are specialized boards designed to help you get the most out of your experience. If this is your first time snowboarding, consider referencing our guide "How to: Snowboarding for Beginners" before you head out to the slopes!
All-Mountain Snowboards
A versatile board for all terrain and conditions.
A great beginner board, all-mountain can be used on any terrain. With a slight set back stance and a deeper side cut, this style caters to riders who want one versatile board.
Freestyle Snowboards
For the playful rider in and out of the park.
Freestyle snowboards are made for tricks, jumps and hit jibs. They are light, short and flexible. Good for riders looking for more mountainside action, or those who like to push their limits.
Freeride Snowboards
Created for snow lovers. Designed to go fast.
For smooth, controlled riding and carving the Freeride board is ideal. Slightly longer, with quick response and narrow or wide designs, they are meant for higher speed and cleaner carved turns. With a setback stance and more nose than tail, this snowboard will deliver quick edge turns and stability for speed.
Powder Snowboards
For riding deep snow, back bowls and tree runs.
This is not your everyday board. Powder boards are ideal for deep powder, the backcountry, or deep bowls. They have a directional shape, and are wider in the nose than in the tail. They offer sharper performance and an aggressive feel, making them more challenging to ride.
Splitboards
Best for climbing in the backcountry.
For the adventurous spirit, the Splitboard can be separated into two ski-like parts used with climbing skins to trek up backcountry slopes. Once you find the summit, the two halves can be connected to form a regular snowboard for a memorable, downhill ride.
Asymmetrical
Asymmetrical snowboards incorporate a sharper, deeper sidecut on the heel edge compared to the toe edge. The core is also softer on the heel side. This allows the rider to flex the board for a tighter, more precise, and more natural turn.
Directional
Directional snowboards are designed to be ridden in your natural stance. With a pointier nose and stiffer tail, they maintain stability better at high speed. Great for cruising and carving.
Twin
The tip (top half) and tail (bottom half) are identical in twin boards and the flex is the same on both
ends. These items are symmetrical in shape and the stance is exactly centered so they ride equally
well forwards and backwards (switch), making them perfect for park tricks that require you to take off
or land switch.
Directional Twin
At first glance, a directional twin snowboard looks like a twin, but the default stance is slightly set back and/or the flex is not symmetrical. They can also transition easily to the park to perform tricks on rails and jumps.
Tapered Directional
A tapered directional board has a wide nose that is noticeably larger than the width of the tail. Almost everything about the tip and tail are different including flex, sidecut, length and width. The stance is usually setback for a one-directional, surf-style ride. This is the board for freeriders who want to attack tough terrain and off-piste, backcountry powder.
Overwhelmed by your choices? Check out our guide on choosing the snowboard that's right for you. Sizing can be complicated. Find out your options with our snowboard sizing guide.
Have a board already but in need of some repairs? Learn how to repair your snowboard before you commit to a new one!