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We are committed to protecting the health and safety of our customers, our employees, and the communities we operate & live in. Due to the ongoing events in the Twin Cities we have made the decision to close our St. Paul Retail location through Sunday June 7th.
Please expect 3-6 business days for most shipments and 7-10 days for bikes and oversized items.
Please allow 15-20 business days on select Framed custom built bikes.
At this time we are prioritizing the health of our employees and will only be offering ground shipping. We are fulfilling orders as efficiently as possible. We apologize for any inconvenience in delayed shipments.
The health and well-being of our employees and customers is our top priority. Due to the COVID-19 Pandemic we are fulfilling orders as efficiently as possible. Please expect 3-6 business days for most shipments. We apologize for any inconvenience.*
We are temporary unable to ship any items to Alaska, Hawaii or Puerto Rico.
All eligible orders will be shipped with a 3-6 day delivery. Free Economy Ground shipping is only available in the contiguous lower 48 states (excluding AK, HI, international orders, PO boxes and APO addresses and excludes all oversized items such as Bikes, Wakesurfers, Surfboards, Paddleboards, Water Trampolines and Car Racks.) If billing and shipping address are different allow 1 additional day for delivery.
*Free Shipping excludes oversized items such as Bikes, Wakesurfers, Surfboards, Paddleboards, Water Trampolines and Car Racks.
We are committed to protecting the health and safety of our customers, our employees, and the communities we operate & live in, and are following all CDC guidelines. Our Chicago area location will remain closed until it has been determined that it is safe to open again.
For our customers living in the Chicago and Twin Cities areas we are offering free return shipping during this time. Please contact our customer service team by phone at 866-243-6932, through email at email@example.com or reach out though on-site live-chat for more information.
With the realities surrounding Covid-19 customers looking to find new ways to explore, bike, skate and get outside can still find our products on our ecommerce site, at www.thehouse.com. We will continue to deliver products unless certain situations arise . This is a fluid situation and we will be monitoring and adjusting our operations as needed.
Our administrative facilities will remain open during this time with reduced hours to best support our customers and staff. The health and well-being of our employees and customers is our top priority.
With the new challenges of social distancing it is more important than ever to keep in touch with friends and family, be kind to one another and embrace who we are as humans with the utmost of gratitude.
Sincerely, The House Crew
For our customers living in the Chicago and Twin Cities areas we are offering free return shipping during the store closures. Please contact our customer service team by phone at 866-243-6932, through email at firstname.lastname@example.org or reach out through on-site live-chat for more information.
A number of items require special shipping and handling due to their larger size. Some examples are Bikes, Wakesurfers, Surfboards, Paddleboards, Water Trampolines and Car Racks.
If you need further assistance please contact our customer service department at 866-243-6932
Shipping rates are available in the shopping cart based on delivery location
1. You will receive an Order Confirmation / Email (within 15 min of submitting the order)
2. Economy orders typically ship within 2-6 business days. Expedited orders ship same day (placed before 2 P.M. CST) or the next business day
3. Shipping Confirmation Email with a tracking number once your order ships Please Note: during busy season (Nov through Jan) economy orders can take longer to process.
Since the assembly is performed by hand and per order, it may take 6-8 business days for the assembly of your new bike to be completed and shipped.
Please allow 15-20 business days on select Framed custom built bikes.
Our $99 Bike Assembly is here to help you maximize your riding time. Just tighten the handlebars, install the front wheel,pedals and ride! This process is done with care, by our experienced professional technicians to ensure that your bike not only lasts, but most importantly is covered by any manufacturer's warranty.
Our certified team of technicians spend the time to fine tune the bike so you don't have to. During this process, our technicians will go through each of the bearing components, ensuring a solid, smooth ride from the first turn of the cranks. From there, the wheels are taken off individually for the truing process. Making sure your wheel is true is key to prolonging the life of your rims, and ultimately your whole bicycle. After this happens, the rear wheel is installed with care to make sure that the chain is tensioned properly and that the free wheel of the bike is in proper working order. The brakes are then adjusted and tested for reliable stopping power. During the assembly the bike goes through a thorough quality control check to ensure your bike is up to our high standards and yours.
For shipping, the handlebars and the front wheel are removed, hand packed, and padded with your bike's frame to ensure the safest possible transport. Since the assembly is performed by hand and per order, it may take 6-8 business days for the assembly of your new bike to be completed and shipped. *Any accessory order with the bicycle such as pedals, computers, fenders or racks will not be installed prior to shipping. Accessories can get damaged in shipping and will need to be installed by the customer when the package has been delivered to its final shipping destination.
Well, it's a form of skateboarding that involves cruising, bombing hills and getting to and from places on a long board that is 30” to 57”.
Traditional skateboarding is more about tricks. There are some longboard "hybrids" that allow a skater to perform street style skateboard maneuvers while maintaining the cursing and carving ability of a longboard skateboard. Longboards also have soft, bigger wheels ranging from 70mm-78mm. Longboard specific trucks are also necessary for the setup.
A beginner is going to want a longboard that's stable. Some boards have an immense amount of flex in the deck, which allows the rider to be closer to the ground for a more stable center of gravity. However, newbies needn't worry about that just yet. Here are some key features when considering which longboard to buy:
The shorter boards in the 30" - 32" range are perfect for youngsters or shorter people who are new to longboarding. For obvious reasons, they will be easier to maneuver for people with less mass. Super long boards are perfect for intermediate to advanced skaters who will be cruising at higher speeds. As a general rule of thumb, the shorter boards perform best on flatland and mild downhill scenarios. The shorter length allows the longboard to carve a sharper turning radius, giving the rider greater maneuverability. It's also ideal for weaving in and out of foot traffic or making 90 degree turns on sidewalks. For campus transportation and all beginners alike, choosing a longboard that's 40" in length or less will be best.
There are three main board styles from which to choose - cruising, freeride and downhill. Cruising boards are without a doubt the best longboard for beginners. For those interested in downhill riding or downhill racing, consider purchasing a stiffer board for stability. Freeride longboards are more for the advanced longboarders, combining downhill with boardslide styling. If this is your thing, stick with drop-through and drop platform decks for increased stability. Truck mounting really comes down to preference, however, those new to downhill may prefer the drop through mounting style to be closer to the ground and maintain a lower center of gravity. Those interested more in sliding may prefer a top mount board. The recommended downhill longboard length is 37”-43”.
With a lower center of gravity, a flex drop through board makes these longboards more stable and easier to push. The flex also acts as a dampening system to help avoid discomfort on longer rides.
Making it easier to navigate sidewalks and crowds, these medium-length longboards are popular because their smaller size and the addition of a kick tail.
Great for carving, these top-mounted cruising boards have a lot of leverage over the trucks. The wheels are placed at the very ends of the deck giving them an increased sense of stability over traditional cruisers.
Still not sure what longboard you should get? Check our article and video about how to choose the right longboard.