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If you live in the Minneapolis / Saint Paul area we offer curbside pickup of your order, Simply select PICKUP at checkout.
Some exclusions apply, bikes with assembly are not available for curbside pickup
Due to Covid-19 many shipping carriers are experiencing delays in specific regions of the country.
Please expect 3-6 business days for most shipments and 7-10 days for bikes and oversized items.
Please allow 15-20 business days on select Framed custom built bikes.
At this time we are prioritizing the health of our employees and will only be offering ground shipping. We are fulfilling orders as efficiently as possible. We apologize for any inconvenience in delayed shipments.
The health and well-being of our employees and customers is our top priority. Due to the COVID-19 Pandemic we are fulfilling orders as efficiently as possible. Please expect 3-6 business days for most shipments. We apologize for any inconvenience.*
We are temporary unable to ship any items to Alaska, Hawaii or Puerto Rico.
All eligible orders will be shipped with a 3-6 day delivery. Free Economy Ground shipping is only available in the contiguous lower 48 states (excluding AK, HI, international orders, PO boxes and APO addresses and excludes all oversized items such as Bikes, Wakesurfers, Surfboards, Paddleboards, Water Trampolines and Car Racks.) If billing and shipping address are different allow 1 additional day for delivery.
*Free Shipping excludes oversized items such as Bikes, Wakesurfers, Surfboards, Paddleboards, Water Trampolines and Car Racks.
We are committed to protecting the health and safety of our customers, our employees, and the communities we operate & live in, and are following all CDC guidelines. Our Chicago area location will remain closed until it has been determined that it is safe to open again.
For our customers living in the Chicago and Twin Cities areas we are offering free return shipping during this time. Please contact our customer service team by phone at 866-243-6932, through email at email@example.com or reach out though on-site live-chat for more information.
With the realities surrounding Covid-19 customers looking to find new ways to explore, bike, skate and get outside can still find our products on our ecommerce site, at www.thehouse.com. We will continue to deliver products unless certain situations arise . This is a fluid situation and we will be monitoring and adjusting our operations as needed.
Our administrative facilities will remain open during this time with reduced hours to best support our customers and staff. The health and well-being of our employees and customers is our top priority.
With the new challenges of social distancing it is more important than ever to keep in touch with friends and family, be kind to one another and embrace who we are as humans with the utmost of gratitude.
Sincerely, The House Crew
For our customers living in the Chicago and Twin Cities areas we are offering free return shipping during the store closures. Please contact our customer service team by phone at 866-243-6932, through email at firstname.lastname@example.org or reach out through on-site live-chat for more information.
A number of items require special shipping and handling due to their larger size. Some examples are Bikes, Wakesurfers, Surfboards, Paddleboards, Water Trampolines and Car Racks.
If you need further assistance please contact our customer service department at 866-243-6932
Shipping rates are available in the shopping cart based on delivery location
1. You will receive an Order Confirmation / Email (within 15 min of submitting the order)
2. Economy orders typically ship within 2-6 business days. Expedited orders ship same day (placed before 2 P.M. CST) or the next business day
3. Shipping Confirmation Email with a tracking number once your order ships Please Note: during busy season (Nov through Jan) economy orders can take longer to process.
Since the assembly is performed by hand and per order, it may take 6-8 business days for the assembly of your new bike to be completed and shipped.
Please allow 15-20 business days on select Framed custom built bikes.
Our $99 Bike Assembly is here to help you maximize your riding time. Just tighten the handlebars, install the front wheel,pedals and ride! This process is done with care, by our experienced professional technicians to ensure that your bike not only lasts, but most importantly is covered by any manufacturer's warranty.
Our certified team of technicians spend the time to fine tune the bike so you don't have to. During this process, our technicians will go through each of the bearing components, ensuring a solid, smooth ride from the first turn of the cranks. From there, the wheels are taken off individually for the truing process. Making sure your wheel is true is key to prolonging the life of your rims, and ultimately your whole bicycle. After this happens, the rear wheel is installed with care to make sure that the chain is tensioned properly and that the free wheel of the bike is in proper working order. The brakes are then adjusted and tested for reliable stopping power. During the assembly the bike goes through a thorough quality control check to ensure your bike is up to our high standards and yours.
For shipping, the handlebars and the front wheel are removed, hand packed, and padded with your bike's frame to ensure the safest possible transport. Since the assembly is performed by hand and per order, it may take 6-8 business days for the assembly of your new bike to be completed and shipped. *Any accessory order with the bicycle such as pedals, computers, fenders or racks will not be installed prior to shipping. Accessories can get damaged in shipping and will need to be installed by the customer when the package has been delivered to its final shipping destination.
We'll match all competitors pricing!
At The House, we offer the best price matching guarantee on all products. If you find an advertised price lower than ours from a legitimate Internet dealer and meet the eligibility requirements, we will match that price.
The product we are price matching needs to be identical to the product we have in stock. That means the product must be identical size, model year, color, etc.
The price we are matching must include all costs the competitor would charge you for the item including tax and shipping where applicable.
The product we are matching must be in stock and currently available for purchase.
The product must be offered for sale for a continuous 24 hour period.
Price matching does not apply to eBay or other auction sites.
Purchase must have been made within 2 weeks of the price change.
Price comparisons include the product price plus shipping & handling charges when calculating the competitor's total price in comparison to thehouse.com's product price.
Price matching does not apply when you use coupons, rebates, promotional offers, or product bundle pricing on the order.
Price matching is limited to one item of the same product, shipped to the same address.
Price matching is always subject to the discretion of thehouse.com
Take your cycling off the beaten path and hit some trails. Both cyclocross and gravel bikes are built to get you riding dirt roads and trails. Unlike the mountain bike, cross and gravel bikes have traditional drop bars and thinner tires. Both bikes have powerful disc brakes and big tire clearance; however, gravel bikes are made with slightly different, more relaxed geometry. If you are seeking a bike that will take you through the epicness of the Red Waste, the vast desert of Essos, Kingswood forests, or the Icy Tundra near Winterfell, then a cyclocross is ideal for you. If your path is marginally less intense, a gravel bike may be more suitable for you. Either way, these bikes are made for battle.
A true cyclocross bike (also called cross bike or cx bike) is really meant for one thing—racing mixed terrain with obstacles. Cyclocross races are held on looped courses (about 2-3km) that take riders down dirt trails, grass, paved roads, and singletrack. The course also includes obstacles and human-made barriers that are scattered throughout the cx course that the competitor must hop, run, or ride over, including downed trees, sand pits, wooden planks, or steep muddy hills. There are many methods to perfect this part of the race; you just have to practice and see what works for you.
Since a race includes running with your bike, cross bikes are meant to be lightweight. The frames are most commonly made with aluminum, but more professional bikes involve carbon fiber, steel or titanium. Cross bikes feature drop bars to aid in climbing or sprinting, mountain-bike clipless pedals, a chainring that is smaller than a road bike, and disc brakes that are reliable in all conditions. Competing in a cyclocross race is an extremely good workout and a great way for a cyclist to stay fit in the off-season.
Gravel bikes are ideal for those riders that would like to ride on paved and dirt roads as well as more adventurous streets that are hard for the average bike to reach. They are known for their versatility, adaptability, and wildness. The geometry of gravel bikes and adventure bikes is much more relaxed than road bikes. The bottom bracket is also significantly lower than a cyclocross bike. There is also a sloping top tube that aids in the stand-over height. Like cross bikes, gravel grinders have disc brakes, which offer immense power to feel more confident on uneven paths.
Both cyclocross and gravel bikes are great for a rider that is looking to get lost in epic trails. We have a wide range of these bikes to choose from, too. Beginners, we’ve got you covered. Experts, you know we’ve got full carbon choices for you. We offer bikes in all price ranges so that no one gets left behind. All of these bikes are built in the USA. Ride on.