How To Order Ordering Online is Easy. Begin browsing the site by clicking on any of the
departments in the horizontal navigation bar. You will be linked to a page that
displays the brands available. By clicking on the product listed you will be linked to
the product detail pages where you can choose from a selection of sizes, colors and
styles. Use the search feature by entering brands, board length or key words to locate
the specific products you are seeking. You can also enter the item id # as it appears in
The House Catalog.
Using the Shopping Cart The shopping cart is located on the top right hand corner of your browser. To put an
item in your cart click the "Add To Cart" button next to the product you would like to
purchase. You will now see the item selected appear in the shopping cart. From the
"Shopping Cart" you can now edit quantities by selecting the pencil icon or delete
items by selecting the trash icon.
Free Bonuses If you select Express Ground shipping (1-4 days delivery) we will provide you with
FREE Bonuses, the value of witch exceeds your express ground shipping expense.
Checking Out When you are finished shopping, double check the items in your cart and select
Free Bonuses or Free Economy Ground shipping (10-14 days delivery). When you
select one of these options you will automaticly procede to the next step in the check
out process. If you are a new customer you will be prompted to create a user name,
password and contact details, including your billing-to and ship-to addresses. Existing
customers can quickly process orders by entering their username and password and
entering credit card information. Once you submit your order, you will receive an
approval message confirming your order (please print and store for your records). You
can ensure your order was placed by checking your order status in "My Account". If you
should have additional questions, please send your email to info@the-house.com
or call us at 800.409.7669
Using a Coupon In order to use an existing coupon, simply select the "enter coupon" button located at
the bottom of the shopping cart. A window will prompt you to type in the code
corresponding to the respective coupon.
(NOTE: Coupons are entered without spaces between numbers or letters.)
Buying a Gift Certificate
To order a gift certificate directly from The House, please call us at 800.409.7669 or
order them online today!
The House Gift Certificates can be redeemed at our retail location, via phone orders
or through our website.
Secure Ordering At The-House.com we don't just stand behind our merchandise. We also provide a
safe and convenient online shopping experience. That means we safeguard the
integrity of our customers' credit card information. You can rest easy when doing
business with The House. In-transit web data is secured using 128-bit Secure Socket
Layer (SSL) 3.0 encryption. What you see is a "secure" icon that appears on the bottom
of your browser. If you're not quite comfortable shopping online, or would prefer to
make your purchase via telephone, just give us a call at 800-992-7245. Our sales
representatives are standing by. They'll be happy to take your order right over the phone
Alternative Ordering
We accept Visa, MasterCard, American Express, and Discover cards, as well as checks
and money orders. When using your credit card, keep in mind that you're shipping
address must be the same as the credit card mailing address; otherwise the
transaction will not be approved. For alternate shipping methods and international
orders, please contact a sales representative for shipping and billing information.
Payment Methods We have four options available to make ordering easy:
Online -
Enter your order through our SECURE online store. It's quick, easy and
100% secure. Your order will be processed immediately and shipped within 24hrs.
Fax -
Fill out your order online, instead of clicking the "place order" button, print
the page and fax the order to our St.Paul headquarters at 651.482.1353. Remember
to include your name, address (billing and shipping), phone number as well as your
credit card number and expiration date.
Phone -
Phone your order into us at 800.409.7669 and we will be happy to help you.
Mail -
Complete your order, instead of clicking on the "place order" button, print the
page and mail it to us at: The House, 300 S Owasso Blvd, St. Paul, MN 55117
with your personal check, money order or credit card number and expiration date.
Again, please remember to include your name, address (billing and shipping) and
billing phone number.
