Customer Service

Contact Customer Service:
Monday – Friday 8:00am – 7:00pm CST

Phone: 866-243-6932
E-mail: custserv@the-house.com

Satisfaction Absolute

The only thing we hate more that an unhappy customer is losing one. We want you to be stoked on your buying experience with us. If for some reason you are not 100% satisfied with the products you receive from us, we want to know. We will do our best to rectify things to your satisfaction.

Q & A

When I enter my information during checkout, is it secure?

We use the Secure Socket Layer protocol to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than The House.

When I register, will I be receiving The House catalogs by mail?

Yes, you will automatically be entered into our catalog mailing list. To be removed from either our e-mail or catalog list please email The House at info@the-house.com or call us at 800-409-7669.