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Customers Rating

Based on (3777) Reviews
Ease of Ordering:

Shipping Time:

Product Satisfaction:

Overall Experience:

These ratings are derived from customer handwritten reviews. See what our customers say about us!

  • Snow

    3rd time back!

    “The sales reps were good. It took a week to get my gear and it was in a bag not a box but it was ok. I exchanged it for burton quality though.”

    J. Z.   Downy, CA   May 2013

  • Snow

    Shipping charges are excessive

    “Shipping charge ($6.95) or 25% of the purchase price is excessive, especially for ‘cyber monday’-11/30″

    Thomas P.   Danbury, CT   May 2013

  • Snow

    Faster than expected!

    “More views of the product on the internet would be nice (360 viewing?)”

    Jacob B.   Mound, MN   May 2013

  • Snow

    Over a week.

    “Delivery took over a week but everything else worked out.”

    Ronnie R.   Corona, CA   May 2013

  • Snow

    Delivered to the wrong house.

    “The delivery company delivered my gear to the wrong house.”

    R.   West Bend, WI   May 2013

  • Snow

    Excellent for the most part.

    “The outside of the package was filthy.”

        May 2013

  • Snow

    Very easy to order.

    “We were home at the time of delivery but it was delivered next door…”

    Camryn S.   PA   May 2013

  • Snow

    Not enough packaging.

    “Could have used a box instead of a bag and the delivery company left it in my driveway.”

    Tom W.   CT   May 2013

  • Snow

    It all sounded good.

    “The box was beat up and they sent the wrong size boots.”

    Tim O.   VA Beach, VA   May 2013

  • Snow

    Order on hold.

    “I didn’t know they were ‘holding order’ so I had to call back for it to be released. Then it took twice as long because order was being held.”

    S. M.   Spring Grove, PA   May 2013