Putting Our Customers First: 100% Satisfaction Guaranteed

Our 100% Satisfaction Guaranteed Promise is about more than refunds; it’s about a promise to deliver total satisfaction. Our reputation is based on your satisfaction and trust in our products and service.

Our goal is to assure you are happy with not only your purchase but your overall shopping experience at The House. If for any reason you aren’t happy with your purchase or the service you received, we want to know about it. We take your feedback very seriously and review all feedback we receive. It is important to us to hear how we served you well, but to also learn from anything that you weren’t completely satisfied with.

The House has without comparison the World’s Largest Selection of Snowboard Gear and Wakeboard Gear. Every item we have in stock is ready to ship within 24 hours.

World's Largest Selection of Outdoor Gear

The-House goes all-out to satisfy any and all reasonable customer requests. We do it with the best prices, the best products, and the best customer service out there. Our customer service staff will thoughtfully and politely handle your calls and emails regarding any issue.

Our experienced staff rides what we sell so they can provide you with valuable insight on the products and great recommendations for what is best for you. We also provide our customers with valuable information resources, from buying guides to sizing charts – all to make sure that you get the right product at the right price.

You can contact us for free at 866-243-6932 or custserv@the-house.com when it’s most convenient for you. If we aren’t available at the moment, we’ll get back to you as soon as we can.

The House has served the board community for more than 30 years with the greatest Service-Selection-Savings and Satisfaction.

Shop at The House. You will not be disappointed. Your satisfaction is our #1 priority.